Why do most people generally hate selling?
Well, let’s find out if the word “SALES” conjures up any of these images in your mind:
- Experiencing rejection over and over
- Making endless calls to total strangers
- Feeling like a pest when you interrupt the people you call
- Connecting with an enthusiastic client, but they don’t buy
- Getting tongue-tied when a client does call you back
Any one of these is enough to make a normal, self-respecting person feel uncomfortable about sales. After all, they suggest that you have to develop a tough skin and that rejection is part of doing business. Plus everyone knows selling is a numbers game and that’s simply the way it is, so you’d better get used to it!!
Wrong, wrong, and wrong. NONE of that is what selling needs to be, and it’s not what I mean by “sales” or “selling.” Aren’t you relieved? Wouldn’t it feel wonderful to take all of that garbage, stuff it in a bag and throw it out the window? So let’s do it!
Ahhh…. Doesn’t that feel great!? Now, let’s start over.
To be honest, traditional sales tactics really puzzle me. I know there’s a lot of psychology behind it, yet it seems to ignore the fact that people buy from people they know, and until they’re ready, they are not really customers. Hey, would you buy from someone you don’t know?
So let’s start there: The best thing you can do is to get to know your customers. All customers have a buying pattern. It starts with discovery, then recognition, and then several more steps before they actually make the purchase, when they are ready.
The purpose of selling is to actually prepare the customer to buy. In it’s purest form, selling is simply education for the consumer, plus a few choice words to influence them to buy the product that solves their problem the best, the fastest, or the most easily. This rarely happens the first time around, so to get results, it helps to see that selling has a pattern too, and it’s all about building relationships.
Here’s how it goes:
1. Date with a purpose. Find out why people show interest in your products. Ask questions until you have a clear picture of what attracted them, what they need and how you can best help them. If you don’t know, you’ll waste a ton of time and money trying to sell your products to the wrong group of people – Kinda like dating the wrong person.
Tip – Targeting your market saves you time, money and rejection.
2. Be helpful. You won’t sell much if your business isn’t solving anyone’s problems. You may think your product is awesome, but if it’s not useful to your customers it’s a dead end. What you sell has to help the buyer. They might be “cutting edge,” but if your products don’t solve your customer’s problems, they won’t hang around to buy from you. What you sell has to be valuable to them.
Tip – This is the essence of Value Marketing. Your products must have value for the customer.
3. Make them feel welcome. Let your customers get familiar with your products before they buy. Consider a car showroom where people admire and touch cars and then take them on a test drive. Provide a freebee, or a week trial. This builds trust, helps them to feel connected to what you’re selling, and deepens your relationship with the consumer.
Tip – Offer your product to customers in a way that makes buying interactive or fun.
4. Give customers the chance to “start out small” before committing to a larger purchase. Selling is a process of wooing customers by letting them get to know you and your products, and then negotiating a purchase price. You close the sale when you agree on a cost for value (price) that makes both sides happy. The more ways you can arrive at this agreement, the more sales you will make.
Tip – Multiple price points lead to more sales.
As you fine-tune these four steps, you’ll discover which products are the best fit for your clients and they’ll return to buy from you again and again. If you don’t, they will find someone else, and buy from them instead.
These steps are all about communicating. They will dramatically increase your sales and remove that little black cloud hovering over your head. Won’t that be nice? I’d love to show you how to put all four steps in place, exactly as they apply to your business products and services, so you can make more sales quickly and easily and bring out the silver lining in your business!
If you’ve read this far, you could probably use some help. So why don’t we connect for a free 20-30 minute consultation, and discuss what’s not working with your business and how I can help you to increase your sales.
You can visit this link http://bit.ly/nyTn18 that takes you to my personal coaching schedule where you can put your name in a time slot, and then I’ll give you a call so we can talk about your business and get things rolling. Remember, this is free advice, so take advantage of it!
I look forward to talking to you soon!
Betsy
Betsy Shulman
646 306 4721
www.RightMindMarketing.com





